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Invite your team and choose roles

Updated 25 September 2026

Owners and admins invite colleagues from Settings, under Team: enter their email, choose a role and send the invitation. The link works for seven days. Roles decide what each person can do: owners control billing and deletion, admins manage settings, staff work with clients, and viewers can look but not change anything.

Send an invitation

  1. Go to Settings, then Team.
  2. Under Invite someone, enter their email address and choose a Role.
  3. Select Send invitation.

They receive an email from Denby with an Accept invitation button. If they don’t have a Denby account, they create one with the same email address; if they do, they sign in and join your firm. Pending invitations are listed under Waiting to accept, where you can cancel one.

What each role can do

  • Owner: everything, including billing and deleting the firm. Only owners can make someone else an owner.
  • Admin: everything except billing and deleting the firm: team, branding, domain, portal settings and exports.
  • Staff: works with clients: files, requests, messages, approvals, invoices and forms.
  • Viewer: can see clients and their work but can’t change anything.

A firm always has at least one owner, and nobody can change their own role. To change someone’s role, choose a new one next to their name. To remove someone, select Remove; they lose access straight away, and anything they uploaded stays.

Two-step sign-in

We recommend everyone on your team turns on two-step sign-in. Owners of a paid firm must. See turn on two-step sign-in.