Client portal software for immigration consultants
Denby is a secure client portal for immigration consultants and advisers. Each applicant gets one private page with a checklist of the evidence their application needs, such as passports, certificates, bank statements and translations, with reminders until it's complete, so applications aren't delayed by a missing document.
What immigration consultants use Denby for
Evidence checklists per application
Send the documents a visa route requires as one request: passport, previous visas, English test, financial evidence, sponsor documents. Each item carries a note so applicants know exactly what counts.
Documents that need redoing
When a bank statement is the wrong period or a translation isn't certified, ask for that item again with a note. Only that item reopens.
Family applications
Add each family member as a contact on the same page, so a spouse can upload their own documents without sharing a login.
Client care letter and fees
Put the client care letter up for approval and invoice your fees with your own payment link on the same page.
A request immigration consultants send in their first week
This is “Skilled worker visa: evidence”, one of the templates Denby suggests. Send it as it is, or change the items to match how you work.
- Current passport (all pages)
- Certificate of sponsorship reference
- English language test certificate
- 28 days of bank statements
- Degree certificate and transcript
- Certified translations of any non-English document
What immigration consultants ask before switching
- Our clients are all over the world.
- Reminders go at 9am in each applicant's own time zone, never at weekends, and the portal works on any phone browser.
- These are highly sensitive documents.
- Each applicant sees only their page. Files are encrypted, virus-scanned, downloadable only by signed-in people through short-lived links, and every access is logged.
- Applicants make mistakes with documents.
- Review each file as it arrives and ask again with a specific note. The applicant gets one clear email about the one item.
Questions people ask
Can I explain what each document must look like?
Yes. Every item in a request can carry a note, such as 'All pages, including blank ones, in colour'. Applicants see it right beside the upload button, which cuts down the number of documents you have to send back and ask for again.
Where are the files stored?
Files are stored with Cloudflare R2, encrypted at rest, and only served through links that expire after five minutes to signed-in people. The full list of services that process data is on our sub-processors page.
How do I remove an applicant's data after a case closes?
Delete the client. Their files move to a deleted list for 30 days, in case of a mistake, then are permanently removed from storage. You can export everything first if your retention policy says to keep a copy.